This Privacy Policy lets You (as defined below) know how Pentagon Solutions collects and uses Your Personal Data and how You can control its use.
Every day our business will receive, use and store personal information about our customers, suppliers and colleagues. It is important that this information is handled lawfully and appropriately in line with the requirements of the [Data Protection Act 2018] and the General Data Protection Regulation (collectively referred to as the ‘Data Protection Requirements’).
We take our data protection duties seriously, because we respect the trust that is being placed in us to use personal information appropriately and responsibly.
What personal information does Pentagon Solutions Ltd collect from me?
Examples of personal information include name, postal address, and e-mail address.
We obtain information about you when you use our website, for example, when you contact us about products and services or purchase training online.
All Personal Data that will have been collected will be stored for a limited duration that is relevant to the purpose of such collection and for so long as required by applicable law.
How we may use Personal Information:
Users
We may employ User Data for the following purposes:
- Enabling your use of Pentagon Solutions Ltd: This involves facilitating the creation of a publicly available User Profile, allowing you to post public reviews, read and respond to other reviews and comments, and download resources (if agreed upon). This is necessary for fulfilling our contractual obligations to provide you with our services.
- Ensuring compliance with Pentagon Solution's terms of use and enforcing our contractual and legal rights: This means monitoring your usage of Pentagon Solutions Ltd by collecting usage, traffic, and location data. If we suspect a breach of our terms of use based on this data, we may transfer it to our professional advisors. This is necessary to protect our legitimate interest in safeguarding our intellectual property rights.
- Administering and resolving disputes: We may need to process your Personal Data for internal administrative purposes and dispute resolution. This is necessary to protect our legitimate interest in defending our rights as a business.
- Sending marketing communications: Occasionally, we may send you emails about events we organize or other products and services that may interest you. We always include an opt-out option in such emails. This is necessary to protect our legitimate interest in marketing our business effectively.
- Facilitating our online marketing strategy: We may collect data on your usage of Pentagon Solutions Ltd to make informed decisions regarding the type of online advertising to display when you use our platform. This is necessary to promote our legitimate interest in marketing our business effectively.
- We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.
- Creating aggregate data for analysis: We may collect aggregated data about your Pentagon Solutions usage to analyze regional trends and other demographic splits. This data may be used internally to enhance our Services. This data will not contain any information that can identify individuals.
- To process a job application.
Client Data
We may employ Client Data for the following purposes:
- Providing services to our Clients: This includes recording and retaining communications with our Clients regarding their requirements. This processing is necessary for fulfilling our contractual obligations and promoting our legitimate interest in establishing a robust revenue structure.
- Administration and dispute resolution: We may process Personal Data for internal administration, payment facilitation, and dispute resolution purposes. This processing is necessary to protect our legitimate interest in defending our rights as a business.
- Marketing: We may occasionally send you emails about products or services that may interest you. We always provide an opt-out option in these emails. This processing is necessary to promote our legitimate interest in marketing our business effectively.
Prospective Client Data
We may utilize Prospective Client Data for the following purposes:
- Providing services to our Clients: This includes recording and retaining communications with our Clients regarding their requirements. This processing is necessary for fulfilling our contractual obligations and promoting our legitimate interest in establishing a robust revenue structure.
- Administration and dispute resolution: We may process Personal Data for internal administration, payment facilitation, and dispute resolution purposes. This processing is necessary to protect our legitimate interest in defending our rights as a business.
- Marketing: We may occasionally send you emails about products or services that may interest you. We always provide an opt-out option in these emails. This processing is necessary to promote our legitimate interest in marketing our business effectively.
DISCLOSURE OF PERSONAL DATA
Data Processors
We may disclose any Personal Data we hold to our employees and other third parties engaged in assisting us with providing our Services. For instance, we utilize third-party services for email provision, hosting servers, marketing databases, and project management software. These third parties act as our processors and are contractually bound to use Personal Data in accordance to our privacy notice.
Fair and Lawful Processing
The Data Protection Requirements are not intended to prevent the processing of personal data, but to ensure that it is done fairly and without adversely affecting the rights of the individual.
In accordance with the Data Protection Requirements, we will only process personal data where it is required for a lawful purpose. The lawful purposes include (amongst others): whether the individual has given their consent, the processing is necessary for performing a contract with the individual, for compliance with a legal obligation, or for the legitimate interest of the business. When sensitive personal data is being processed, additional conditions must be met.
Access, Correct, Amend or Remove Information
Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please submit your request HERE. Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.
If you change email address, or any of the other information we hold is inaccurate or out of date, please send any amendments by email: Marketing@pentagonsolutions.com
You have the right to ask for a copy of the information Pentagon Solutions Ltd hold about you and we will endeavor to provide the information as soon as reasonably practicable.
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information which you can do so by email: Marketing@pentagonsolutions.com, however we may need to keep some information (unless erasure is requested) to ensure you do not receive additional emails.
How we secure Personal Information
Pentagon Solutions maintains reasonable physical, electronic, and procedural safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, modification, and destruction.
Since Personal Data may be confidential, access is limited to employees, contractors and software vendors who have a need to know such data in carrying out their tasks.
International Transfer of Data
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Sites or disclosing information to us you consent to the transfer of information to countries outside of your country of residence, including the United States, Finland, Netherlands, Barcelona, Ireland, and the UK.
Opt-Out Information
You can always opt not to disclose information. However, if you elect to do so, we may be limited in responding to your inquiry or providing services to you.
You may opt-out of receiving marketing messages from Pentagon Solutions Ltd or our Affiliates by unsubscribing through the unsubscribe or opt-out link in an email, or submit your request to marketing@pentagonsolutions.com. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages.
Copyright
The design, logos and contents of the website are the property of Pentagon Solutions Ltd. Copying the website is prohibited and its function is to provide information about the services Pentagon Solutions Ltd offers.
Links
Pentagon Solutions Ltd's website contains links to other sites that may be of interest to our visitors. This Privacy Policy applies to the Pentagon Solutions website only.
Use of cookies on our website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about how the website is used.
We use the following cookies on our website:
- A number of Google analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports which help us to improve our website.
- A temporary session ID cookie is used to make the most efficient use of resources when you are browsing from page to page. The cookie is removed when you leave our website.
- A visitor cookie is used to monitor how long a visitor is on our site before they take an action (for example fill in one of our forms to contact us) and also to provide statistics on whether this is a visitor’s first visit to our site.
These cookies collect information in an anonymous form, we are NOT able to identify individual users from these cookies.
If you do not wish to allow this use of cookies, you may be able to change the settings on your browser to disable them. There is more information to help you on this link:www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
This policy was last updated June 2023
