Sometimes products have outages which we cannot fix but Autodesk will be working on it.
To check the status of an ongoing product or service outage, or to view an upcoming maintenance schedule, visit the Health Dashboard. VISIT HEALTH DASHBOARD
How to check if Autodesk Cloud Services are down
If you are experiencing issues with any of your BIM 360 Cloud Services you can also go to this website https://health.autodesk.com/ and verify if the specific cloud service is down. Please use the ‘Health Subscription’ link to sign up to have updates regarding any upcoming maintenance plans/schedules.