Assign users to products

In Autodesk Account user management, primary and secondary admins can assign access to products and services by product, rather than by user. If you are adding a new user, that user receives a confirmation that explains how they can create their own account and download their software.

Note: You can reassign and unassign products and services as often as you need.

Services include access to online storage, rendering, and other cloud services associated with a software title. Options vary depending on the software, refer to your software documentation for a list of available services.

Download a list of users
See How to export usage, user, and subscription data to learn how to download a spreadsheet listing your users.

How to add and assign users by product

1. Sign in to your account at manage.autodesk.com and click User Management > By Product. You will only see User Management if you are a primary or secondary admin.
   Note: If you’re in classic user management, see Assign products and services to users in classic user management.
2. Select a product to view details.
3. Click Assign users.
4. Enter the user’s email address and:
   • Click Assign to assign all product items, or
   • Click Customize to select individual items.
   Note: If the user does not accept within seven days, you’ll need to resend the invitation.

How to import and assign users to a product in bulk

1. Prepare a CSV file listing the users you want to import and assign.
   • Add a single row for each user.
   • Add three columns – First name, Last name, and Email address.
   • Users that already have access to this product will not be assigned another seat.
2. Sign in to your account at manage.autodesk.com and click User Management > By Product. You will only see User Management if you are a primary or secondary admin.
   Note: If you’re in classic user management, see Assign products and services to users in classic user management.
3. Select a team and a product to view details.
4. Click Assign users.
5. If you don’t want to assign all included items, click Customize, then select or de-select individual items.
6. Select the Import to assign tab and click Upload CSV file. You can continue working while the file is uploading. A notification displays when the import is complete.
   Note: If you receive an error, make sure the file is saved in the CSV format.
   
   If the user does not accept within seven days, you’ll need to resend the invitation.